Faqs

What payment methods do you accept?

You can make payments online through our website. We receive payments from the following methods: Credit cards: VISA, MasterCard, PayPal, and American Express. Please make sure that the cardholder must have access to online banking.

Where is your business located?

We are located in Arlington, Tx.

Is it necessary to make an appointment days before availing of any service?
No, it is not necessary to book an appointment before. We take same-day appointments or even late evening appointments.

How long will it take to receive my order?

t usually takes 3-5 business days.

If expedited shipping is required, please select the option for delivery overnight. Which usually arrives in 2-3 business days. International shipping to Canada, Australia via DHL takes 3-5 business days, and the UK typically takes 5-9 business days. Once your order has shipped, you will receive a tracking number by email, enabling you to track your order.

Why was my order canceled?

Your order had been disregarded for the following reasons: Item(s) became unavailable after your order was placed. Difficulty in processing your payment information. Inability to ship to the address provided If you have questions or would like to place a new order, please contact us through our website.

When will I receive my refund?

The refund caused by order cancellation, refund agreement, or Mediation will be handled instantly from the Pams Hair Design account. However, it may take 7-10 business days for it to display on your credit card statement.